We use our field staff for two main reasons; to carry out 6 montly or yearly services on current private water supplies or for more complex installation works, sometimes taking over a week to complete. With an engineer carrying out up to 6 services a day we were generating heaps of paperwork and with the engineers out on the road this information was often taking a week or more to arrive back in the office.

We needed a solution that worked for both field staff and management.

With more and more forms to fill in, we decided to invest in tablets for all the field staff who could then down load the site information onto the forms using stylus’s, take photos of their finished work which instantly shares with our screens in the office.

tabelts 1

Our new graduate, Ryan navigated around this process with ease and has set up the new system.

It now means that our water treatment manager, John can view the data any time remotely enabling him to check work and start preparing for the next steps in the installation. During the work we can have constructive dialogue with our clients sharing the photos to help them understand the system we have installed or the service just completed.

tablets 2 tablets 3

Posted: Nov 30, 2021

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Somerset
Northwood Farm
Coxbridge Road
Baltonsborough
Glastonbury
Somerset BA6 8RA

Email: [email protected]
Tel: 01458 851276

South Wales
Unit B3
Fram Enterprise Centre
Pontyclun CF72 8QZ

Email: [email protected]
Tel: 02920 099796

For more information please contact us on [email protected] or 01458 851276.

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